Closure of HSBC Branches in Korea

What's New

Interest Rate Announcement - KRW Savings and Money Market Deposit
Please be advised that HSBC Korea is to lower interest rate for KRW Savings and Money Market Deposit with effective from 16 Jun 2016.
KRW Savings account
As is : 0.10%
To be : 0.01%

KRW Money Market Deposit
As is : Over KRW 1 bil : 0.50%, Up to KRW 1 bil : 0.30%
To be : Over KRW 1 bil : 0.25%, Up to KRW 1 bil : 0.05%

[Important] (Corporate) Xpress Pay & Xpress Sweep is not available from 1 July 2016
As per the product and service policy in Korea, 'Xpress Pay' and 'Xpress Sweep' service will be closed with effective from 1 July 2016.
As an alternative of Xpress Pay, you can use our Global Internet Banking System, 'HSBCnet'.
For any queries or 'HSBCnet' user guide, please contact CS managers or Corporate Customer Service Center at 82-2-3708-0100.
Effective date: July 1, 2016

Notice of Amendment to General Terms and Conditions opens in new window

Termination of HSBC Call Center ARS service in Korea
We would like to inform you that HSBC’s Call Center ARS service (including Direct Banking Call Center ARS Service) in Korea will be terminated on 31 Jan 2016 and will no longer be available from 31 Jan 2016. All your enquiries are directly handled by Call Centre Staff as of 1 Feb 2016. Should you have any quires, please contact our Call Centre at 1588-1770 (1544-3311 for Direct Banking).

Termination of HSBC ATM (Automated Teller Machine/Card) Services in Korea opens in new window

Customer Centre

Call Center      1588-1770

Service Hours 09:00 - 17:30


Customer Service Center

Service Hours 09:00 - 16:00