Your credit information is solely used for the purpose to which you have already consented, and you can use financial service regardless of your consent to provision and use of your credit information in affiliated companies, etc.
However, in case where you do not consent to provision and use of credit information in affiliated companies, you may not be provided with affiliated or additional service, services on new products, etc.

a. Even if you have agreed to provision and use of your credit information in the Bank’s affiliated companies at the time of transaction application, you may withdraw it. You may also refuse a call made to you for marketing purposes from the Bank or its affiliated companies. However, you may not withdraw the consent given to credit information concentration institution, credit information business operator, outsourcing companies, etc since it could damage credit information infrastructure and hinder efficiency in financial business operation.

In addition, new customers are not allowed to apply for withdrawal of the aforementioned consent and ‘Do-Not-Call’ for 3 months from the contract date.

In case where you wish to limit or suspend provision and use of your credit information, please apply as follows.
(When your application is received, the consent you made about provision and use of credit information is withdrawn and your information will not be used for sales purposes such as introduction of financial products.)

< Application >

1)	If you are not an existing customer and have provided your credit information to the Bank through any event or campaign, you can apply through either the Bank’s internet web page or telephone (call 080-860-1770 and push “02” to be connected to an operator). [Click to go to Application Page]
2)	If you are an existing customer (internet banking or phone banking user) you may apply via telephone, internet banking, or you can make a request in writing as well.

◎ Application via Telephone
Call 080-860-1770, and push’02’ to be connected to an operator

◎ Via Internet Banking
Visit www.kr.hsbc.com, log in and click [Customer Service]-[Send Message]. Choose ‘Other’ for subject and enter the following in the content box,

Name, Resident Identification Number, Telephone Number, "I hereby withdraw the consent to provision and use of my credit information and refuse to use it for telemarketing purposes”

◎ Request in writing
Please visit any branch of the Bank and submit "ReportㆍChangeㆍIssuance Request" with your ID card.

b. If you feel any inconvenience relating to the above application or if you have any inquiry please contact the Bank’s Personal Information Management Officer, or KFB/FSS’s Information Protection Officer.

< Contact Information >
The Bank’s Personal Information Management Officer is as follows.

▷	KFB’s Personal Information Protection Officer : ☎ 02-3705-5117~9
▷	FSS’s Information Protection Officer : ☎ 1332 (Address:27 Yoido-dong Youngdungpo-gu,Seoul,Korea)

a. You are entitled to the following rights in accordance with Use and Protection of Credit Information Act and Regulations on Supervision of Credit Information Business.

Details of the rights are posted on the Bank’s internet webpage (www.kr.hsbc.com) or FSS’s webpage (www.fss.or.kr). If you wish to exercise the rights please contact any branch of the Bank.

-	Rights to Demand for Notification of Facts of Providing Credit Information (Article 35 of Use and Protection of Credit Information Act)
	You may demand the operators of credit information business, etc when they provide your credit information to make a notification of major details of the provided information.
-	Rights to Request for Correction (Article 38 of Use and Protection of Credit Information Act)
	You may apply for the supply or examination of your information in possession of the operators of credit information business, etc. In case where such information is different from the fact, you may request a correction of such difference and if you have any objection on the result of such correction you may ask FSC for correction.

b. You may check your credit information within a certain extent for free through personal credit rating agencies (National Information & Credit Evaluation, Inc, Korea Information Service, Inc, Seoul Credit Rating & Information, Inc, etc). Please contact the agencies for further details.

▷	National Information & Credit Evaluation, Inc
	☎ 1588-2486 / Internet Address : www.mycredit.co.kr
▷	Korea Information Service, Inc
	☎02-3771-1004 / Internet Address : www.creditbank.co.kr
▷	Seoul Credit Rating & Information, Inc
	☎02-846-5000 / Internet Address : www.siren24.com