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| At HSBC, we are committed to improving online security for our customers. Due to the introduction of the One-Time Password (OTP) security device in October 2005, Internet banking customers have to use their security device to make transfers and perform self-authentications. Currently some local banks are providing integrated OTP services, which allows customers to register and use one security device among other banks. However, HSBC does not provide the aforementioned integrated OTP services at present. We sincerely apologize for any inconveniences caused and will continue to do our best to serve you better. Thank you. |